đ Overview
This guide explains how to use your custom branded app to coach clients and track their progress. Youâll see how to:
Configure Progress tracking in the Admin Console
Build and manage Challenges
Set up Meals and macro targets
Understand what your members see in the app for Progress, Workouts, Meals and Wearables
đĄ This article is for business owners and staff only and is not intended for customers.
𫸠Before you start
Decide which metrics matter for your coaching (e.g. attendance, strength numbers, measurements, habits).
Decide whether youâll track progress mostly via:
Progress entries (e.g. weight, measurements, habit tracking)
Challenges (e.g. step counts, consistency challenges)
Meals & macro targets (nutrition coaching)
Make sure your groups / memberships are set up if you want certain content or challenges to be for specific members only.
đ Progress â configuring what you want to track
Use Progress to track key measurements and habits over time.
What Progress is for
Logging things like bodyweight, measurements, strength PBs, weekly workouts, or habit completion
Giving members a visual history of how theyâre doing
Giving coaches a quick way to review progress before sessions
Progress Value Types
Progress Value Types allow you to select the form progress will be measured in. When you create a metric, pick the input type members will use:
Numeric (e.g., bodyweight, hours slept)
Percentage (e.g., body-fat %, completion %)
Yes/No (e.g., âstretched today?â, âalcohol-free day?â)
Out of 10 (e.g., RPE, mood score)
đĄTip: Name metrics clearly and add short notes so staff know how to record them.
Setting up progress metrics
Open the Admin Console and go to Progress.
Add a new progress metric (for example: âBodyweightâ, âWaist measurementâ, âWeekly workoutsâ, âSleep scoreâ).
For each metric, define:
A clear name
Optional unit (e.g. kg, cm, hours)
Any helpful notes or targets so your team know how to use it.
Repeat for each metric you want to track.
Ordering and organising metrics
Use drag-and-drop to rearrange the metrics into a logical order (for example, put the most important ones at the top).
You can group related metrics visually by ordering them together (e.g. âBody measurementsâ followed by âPerformance metricsâ).
đĄ LIVE NOW (not shown in the video):
You can now drag and drop progress metrics to reorder them in the Admin Console.
đ COMING SOON:
Progress will support text-based values and categories, making it easier to track things like âmoodâ or âsession typeâ without needing numbers. Once that update is live, the screens may look slightly different than in the current video.
đ Meals â meal plans & macro targets
Use Meals to provide structured meal plans and macro guidelines for your members.
What Meals is for
Giving members a clear plan for what to eat and when
Providing pre-built or custom recipes
Setting and tracking macro targets (calories, protein, carbs, fats) to support specific goals
Add helpful notes to individual meals so members understand how to use or provide more insight/instructions (portions, swaps, etc.).
Creating meal plans in the Admin Console,
go to Meals.
Create a new meal plan or edit an existing one.
Add meals and recipes for each day, or for the periods you want (e.g. âWeek 1 â Fat loss planâ).
Macro targets
You can set a daily calorie target for a meal plan in the plan builder. Plan-level macros (protein/carbs/fat) arenât set here.
â
How to steer macros:
When adding items from the library, open Filters and scroll to the bottom to set Protein / Carbs / Fat rangesâthen pick meals that fit those targets.
Members can adjust their own macro targets in the app under Meal Plan / Logs if you allow it.
đĄ Use consistent naming for plans (e.g. â12 Week Fat Loss â Phase 1â) so the calorie target and the plan are easy to associate.
đ§ Challenges â driving engagement & accountability
Challenges help you create time-bound events and campaigns that keep members motivated.
What Challenges are for
Step or distance challenges
Attendance or âconsistencyâ challenges
Habit-based challenges (e.g. âDrink water dailyâ, âStretch every dayâ)
Friendly competitions between individuals or groups
Creating a challenge (Admin Console)
In the Admin Console, go to Challenges.
Click Create challenge.
Set up the basics:
Challenge name and description
Start and end dates
What you want to track (e.g. steps, workouts, points)
Choose how results are recorded (for example, via wearables or manual entry, depending on your configuration).
Select which members/groups the challenge is for (e.g. âAll membersâ, âFoundations groupâ, âPT clientsâ).
Save and activate the challenge.
Monitoring & Coaching from Challenges
Check in on the leaderboard or participation screen to see who is engaging.
Use this information in your coaching: send check-ins, shout-outs, or adjust programming for people who are behind/ahead.
đľď¸ What members see in the app
đĄ These videos are for you as the app owner, so you can understand the member experience. They shouldnât be shared as âhow-toâ content with customers.
đ Progress
Members can:
Log their own progress for the metrics youâve configured in the Admin Console
View charts and history over time
See whether theyâre moving toward their goals
đď¸ Workouts
From the member view, the Workouts area lets members:
See upcoming and saved workouts
Mark workouts as completed
Sometimes see performance details if youâve included them (e.g. sets, reps, weights)
đ Meals
Members can:
Access their meal plans
View recipes, ingredients and instructions
Use the plan (and any macros youâve set) as a day-to-day reference
â Wearables
If youâve enabled wearable integrations, members can:
Connect supported devices or services (such as fitness trackers or health apps)
Allow activity data (for example steps, distances, or other metrics) to flow into the app
Use that data in support of Challenges and Progress, depending on your configuration
â Frequently Asked Questions (FAQ's)
Click here to see frequently asked questions
Click here to see frequently asked questions
How do I see a clientâs progress?
Click here to see the answer
Click here to see the answer
From the Admin Console, go to the relevant user and open their Progress view.
Use this before sessions to guide conversations: celebrate progress, discuss obstacles, or tweak programming.
This can also be done via the Admin section in the app, locate the member and open Progress to review entries and history.
How do I see which workouts a client has completed?
Click here to see the answer
Click here to see the answer
From the userâs profile (or reporting area, if available), open their workout history.
Use this when adjusting training load or checking how consistently theyâre following their plan.
This can also be done via the Admin section in the app, open the memberâs Workouts/History to view completed sessions.
How do I change macro targets for a client?
Click here to see the answer
Click here to see the answer
Open the clientâs profile or the relevant Meals / nutrition settings.
Update their macro targets to the new values (for example, after a phase change or if progress has stalled).
Let the client know youâve updated their targets so they can adjust.
This can also be done via the Admin section in the app, open the memberâs Meal Plan / Logs and adjust targets if enabled.
Why doesn't the Wearable data look accurate?
Click here to see the answer
Click here to see the answer
Ask the member to:
Check that their wearable is properly synced to its own app (e.g. their watch app).
Confirm that the integration inside your app is still connected.
Ensure theyâre wearing the device as recommended (e.g. all day for step counts).
If data still looks off, ask them to disconnect and reconnect the wearable.
How do I use Challenges for coaching, not just competitions?
Click here to see the answer
Click here to see the answer
Use Challenges for habits (e.g. âlog progress 3x/weekâ, âcomplete warm-up routine dailyâ).
Combine Challenges with Auto Notifications (from your Engagement & Communication tools) to send check-in reminders.
Review results periodically and use them as talking points in check-ins or sessions.