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How can I see which customers have never registered for a session?

How can you find a list of customers who have signed up with your business, but have never registered for a class, appointment, or course?

Costa Bontioti avatar
Written by Costa Bontioti
Updated over 2 months ago

You can find this information by going to Reports - All Customers (here), and then configure your columns so that they also display the "Most Recent Registration". This column will display the name of the last event/session each customer registered for, so if this field appears blank for a customer, this means they have not yet registered for any events.

Alternatively, you could also choose to include the following columns instead:

  • # Events with Registered status

  • # Events with Attended status

  • # Events with Late Cancel status

  • # Events with No Show status

;and these will provide you with a slightly more in-depth look into the which customers may have registered in the past, but not attended (late cancelled/no showed).

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