š Overview
If a business requires waivers, questions or contact information, you will be automatically guided to complete them.
Depending on how the business has set things up, you may need to complete these requirements before you can finish a registration or purchase, or you may be asked to complete them afterwards.
š” You only need to complete each requirement once.
āļø Signing a Waiver
Waivers are agreements the business asks you to accept, for example their terms of service or a liability waiver. Completing one is a simple two-step process: tick the checkbox to agree to the terms ā click Submit.
You only need to complete each unique waiver once. If the business has different waivers for certain offerings, you may be asked to complete more than one.
š” Some businesses let you register or purchase first and complete the waiver afterwards. In that case, a reminder banner appears when you log in until any outstanding waivers are complete.
š§āš» Contact & Emergency Contact Information
The business may ask you to provide your contact details and an emergency contact. Complete all required fields in these sections; some fields may be optional depending on how the business has set them up.
Once you have entered the requested information, click Submit to confirm your details.
š£ļø Answering Questions
The business may also ask you to answer a set of questions, for example about your health or experience level. Answer each question in this section; you may be asked to add an explanation depending on your answer.
Once you have answered each question, click Submit to confirm your answers.
ā Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
Do I need to complete a waiver every time I register or make a purchase?
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Click the arrow to see the answer
No. You only need to complete each unique waiver once. If the business uses different waivers for certain offerings, you may be asked to complete each of those once as well, but you will never be asked to sign the same waiver twice.
Why was I able to register before completing a waiver or form?
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Click the arrow to see the answer
Businesses can choose whether their waivers and forms need to be completed before or after a registration or purchase.
When they are set to be completed afterwards, you can register or purchase first and complete the requirements later. A reminder banner will appear when you log in until everything is complete.
What happens if I do not complete an outstanding waiver or form?
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Click the arrow to see the answer
The reminder banner will continue to appear when you log in until you complete the outstanding items. The business may also send you a reminder email, and their staff can see that you have outstanding waivers or forms, so they may follow up with you directly.