đ Overview
Digital Waiver Signatures let you collect and store e-signed waivers from your customers, all within the platform.
A digital signature is a secure and legally binding way to sign documents electronically. Unlike a simple checkbox, it provides a unique and verifiable signature that shows explicit agreement to the terms. This guide covers turning it on, where signed waivers are stored, and how to apply it to existing waivers.
đ ď¸ Turning on digital signatures
When creating a waiver from Forms/Documents â Waivers, you have the option to have customers sign it digitally. Tick the Require digital signature checkbox as you set the waiver up.
With this selected, customers completing the waiver are asked to enter their e-signature in addition to accepting the waiver's terms.
đĄ For full help creating and managing waivers, including where the signature settings live, see the guide here.
đ Storing and accessing signed waivers
Signed waivers, with their digital signatures, are stored in the Reports section of your account. To download a PDF copy of a signed document, head to Reports â Form/Documents â Signed Waivers.
Click Download in the PDF column to get a signed copy of the waiver, complete with the customer's name, e-signature, and the date it was signed.
đ Digital signatures for existing waivers
You can apply digital signatures to a waiver customers have already signed. Edit the waiver's signature settings and tick the Require digital signature checkbox, then use the Archive and Copy method so the updated version takes effect.
â ď¸ If you update an existing waiver, all customers will need to sign and accept its terms again before they can make further bookings.
đĄ The signature settings and the Archive and Copy method are covered step by step in our Creating and Managing Waivers guide here.