For Business Owners
- The Dashboard
- The Calendar
- Events - Classes
- Events - Appointments
- Registration Settings for Classes/Appointments
- Events - Courses
- Forms & Documents
- Customer Management
- Customer Referrals
- Communications - Email and SMS Notifications
- Managing Pricing, Memberships and Plans
- Managing Payments and Billing
- Discount Codes
- The Store/Shop
- Customer Experience
- Pay Rates
- Community Happiness (reputation management)
For Members, Athletes and Customers
Integrations with TeamUp
Switching to Teamup
On Demand Content
How to cancel your monthly membership
Cancel your membership via your laptop or mobile browser device
To cancel your monthly membership, you'll need to log in to the web version of your TeamUp account. This can be done via a laptop/iPad/desktop or mobile browser.
Once logged in select My Account >> Memberships >> Details.
On your membership detail page, you will see the option to Cancel Membership.
💡Please note that it's only possible to cancel recurring memberships. If you have a prepaid membership or a pack, i.e., you paid for your membership in full, please contact your gym/studio/facility.
You'll land on a final confirmation screen, which will display when your membership will remain valid until (depending on the terms set up by the business).
Important! If you agree to a commitment period, your membership will not end until the minimum term has been reached.
It's best to reach out directly to the business if you have any questions about your membership as they have the final say on any changes.
Find the business' contact details under My Account >> Contact