Payments can be skipped from the upcoming payments tab of a membership:



Note. Payments will also be skipped if a membership is on hold, after the payment date has been succeeded.

To unskip a payment:

  1. Go to Customer List and select customer.
  2. Go to Plans and Packs and select relevant membership. From here you will see there is a 'Skipped Payments' tab, click on this.
  3. You will now see the option to Unskip, next to any skipped payments:
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