📝 Overview
Your account has an integration with OpenActive, an initiative that publishes class data to a publicly available activity feed so people can discover your sessions across a range of listing platforms. This guide explains what the integration does, how to enable it, and how customers book. OpenActive is currently only available in the UK.
There are a few benefits to enabling it:
Visibility of your classes across a range of class listing platforms.
Inclusion in wider projects and campaigns designed to encourage more people to be active.
🔔 There's no charge for this service.
🛠️ How to enable the OpenActive integration
You can enable the integration from your dashboard in one step. Head to Settings ➜ Integrations and click Get Started next to OpenActive.
Class Types set to be visible to everyone are included in the OpenActive data feed, so it's worth checking your Class Type visibility settings before you go live. As part of the integration, your Customer Site URL is used automatically.
💡 Once the integration is active, you'll automatically be publishing your classes. There's nothing else you need to do.
🧑💻 How do customers book?
Customers book via a link that takes them to your Customer Site, where they complete the booking as normal.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
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Click the arrow to view frequently asked questions
Which platforms display my classes?
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Your classes can appear across a range of OpenActive listing platforms. The specific platforms participating change over time and are managed by OpenActive rather than from your dashboard, so the current list isn't something we maintain here.
Where can I see the full list of activity types?
Can I request a new activity type for my business?
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Yes, you can request a new activity type here. This isn't under our control — it's up to OpenActive to review and approve the request.
Do I need to do anything after enabling it?
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No. Once the integration is active, your eligible classes publish to the feed automatically. Just make sure the Class Types you want listed are set to be visible to everyone.