FAQ: Is it possible to update a policy?

For In Effect Policies 

For obvious reasons, TeamUp does not allow you to edit the text of a policy customers have already agreed to. We understand that sometimes you need to make non-material changes to policies. That’s why we built versions.

To create a new version click details besides the policy you'd like to update.

 

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Tip. Copy the existing text if you need to use any of this for the updated version.

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Now click Update.

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Finally, enter the effective edit date and your new version text as desired, then save once you're happy with the updates.

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You'll be able to view the version history from the policy details tab.

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For Scheduled Polices

Policies scheduled to go in effect on a future date cannot be amended, so you must first delete the policy or archive the policy if customer/s have already accepted it  and then add a new policy as required 

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