Waitlist settings

Waitlist Settings

The following settings can be found under Settings>Registration.

Auto-Join From Waitlist - Customers will automatically be added to classes/events from the waitlist if a spots becomes available more than ‘x’ days, ‘x’ hours, ‘x’ minutes before the event starts. If the event occurs in less than ‘x’ days, ‘x’ hours, ‘x’ minutes, the customer will need to join the class/event manually before the spot expires.

Note. This will only automatically add customers who can join the event for free (because they have a membership or because the event is free).

For the below example, the customer will auto-join from waitlist 1 day and over, in advance of the event taking place:




Reserved Spot Expiration Time - This is for waitlist spots that do not automatically add the customer into the class. When a waitlist spot becomes available and the customer has to accept the spot manually, the customer will have ‘x’ minutes to claim the spot. If they do not claim the spot in time, the spot will go to the next person on the waitlist.

For the below example, a customer would have 30 minutes to confirm their reservation on this event:


Waitlist Maximum Settings

Here you can decide how many people you would like to allow onto the waitlist. This can be set individually for each event you have.

For the below example, there is a 10 person maximum for the waitlist of crossfit, and no maximum limit set for Barbell express:


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