FAQ: How are service fees calculated

In this article we'll run through how the teamup service fees are calculated.

Service fees are based on a 5 tier structure:

0-50 active members
51-100 active members
101-150 active members
151-200 active members
Unlimited active members

To clarify what an active members is, this is a person who registers for an event (course or class), or makes a payment during the billing period.

Service fees will adjust automatically each month, based on how many active members you have.

See your service fee payment history and upcoming charges from Settings>Service Fees. 
Here you will also see the tier your service fees fall into:



You will also receive a receipt once your service fees have been paid each month, and this will indicate the tier you have fallen into for that billing month.

If you have any questions about service fees, or any other of teamup features, please contact us at support@goteamup.com. 

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