How can I set up and manage an account for Child or partner or any other family member

You can set up and manage multiple accounts for any children / partners / other family members, that you wish to book into classes or purchase memberships for. 

You will first need to make an account for yourself. Once you've done this go to 'My Account' tab, and from here you will see the option to Create a Family.

You'll first need to set the name of your family. 

There are 2 types of profiles you can add to your family.

1. Family Managers manage the accounts of everyone in the family. Common examples of family managers are spouses and partners. If partners are both managers on the same family, they can both manage accounts for each other and for any children (managed accounts).

When adding a family manager you'll need to enter their first name, last name, and email. Once added they will receive an email with instructions on how to accept the account. 


2. Managed accounts are for children or other dependents. You or another family manager will manage these accounts on behalf of children or dependents.

You'll be required to enter the childs name and DOB, as well as contact/emergency contact information.

Tip. If the contact/emergency contact information is the same for everyone, you can choose to set these details for the entire family.


You can then repeat this process multiple times if you need to manage accounts for multiple family members/ or add other family managers. 


Once the accounts you need have been created, you will have the option to switch these accounts when making bookings or purchasing memberships and plans. 

On the schedule pages, a drop down menu will now show, that will allow you to switch between your account and any other family member account. You'll then be able to book them in using their membership status.

On membership pages you'll see the option to switch between accounts. You'll be able to make purchases and set up subscriptions on behalf of your family member. Note that you currently cannot share memberships between family members. 

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