Reserve a class time slot

Register for recurring sessions with this handy feature. For example you may always attend the same class each week i.e. Saturday 9am. Use this option to ensure you hold the space continuously.

Note. this feature is only available on your account if the business has chosen to enable it. 

There are 2 ways you can make a reservation:

 

1. Select the class you want to reserve from the schedule

 

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Note. if you're viewing the schedule on week or month view you will click the event within the schedule, rather than details as you do on the list view. 

You will now need to choose whether to register for the single session, or to reserve the time slot you have selected from the schedule.

If you have a family account, you will need to select which customer to make the reservation for. 

Click reserve to make the reservation. 

 

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As the class type and time slot is already known, you'll go straight to selecting a membership.

Note. if you already own a membership you can use this instead of purchasing a new one. 

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The final step is to set the reservation duration.

Change the start date of the reservation if you want it to start in the future.

You can also set end date on the reservation. Although in most cases you will probably want to leave the end date as 'Open ended - until membership expires' to ensure you continuously hold the slot for as long as your membership allows. 

For a recurring membership this will be indefinitely, until either the membership is cancelled or the class is changed. 

For class packs and fixed length memberships, the reservation will only last as long as the pack allows i.e. 10 class pack would only allow 10 weeks of classes before the reservation ends. 

Click purchase (or Reserve if you already have a valid membership) to finalise the reservation and complete the transaction. 

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2. Click to add a reservation from the schedule tab.

 

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If you have a family account, you will need to select which customer to make the reservation for. You'll bypass this step if you do not have a family account. 

You'll also need to select the class type and the time slot you would like to reserve. 

 

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If you already have a membership this will be auto selected for you when making the reservation. 

Note. if you have multiple memberships you'll choose which one to use for the reservation. 

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The final step is to set the reservation duration.

 

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Click Reserve to confirm the reservation.

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Select the class you want to reserve from the schedule

 

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Note. if you're viewing the schedule on week or month view you will click the event within the schedule, rather than details as you do on the list view. 

 

You will now need to choose whether to register for the single session, or to reserve the time slot you have selected from the schedule. Click reserve to make the reservation. 

 

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As the class type and time slot is already known, you'll go straight to selecting a membership and duration of the reservation before completing the reservation. 

 

Need to edit or cancel a reserved time slot?

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