COVID-19

Best practices on how to handle the Coronavirus outbreak within your TeamUp account, and insight into how you can prepare for any closure

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10 articles in this collection
Written by Tom Larsen, Matt Pegler, Mitch and 1 other

What should I do if I have to close my business due to COVID-19 (Coronavirus)?

How to contact customers. Managing class cancellations. Tips on how to handle payments and finances.

Written by Mitch
Updated over a week ago

How to offer online classes to your members

Written by Vicki Morillo
Updated over a week ago

How to create donation-based classes

How can I take donations from my customers?

Written by Vicki Morillo
Updated over a week ago

How to put recurring memberships on hold in bulk

Hold your customers' recurring memberships in bulk. Freeze or pause their memberships.

Written by Mitch
Updated this week

How to put customers' packs and prepaid plans on hold

Can I add extra days to packages in bulk? How to bulk-extend expiration dates on packs and prepaid plans.

Written by Vicki Morillo
Updated over a week ago

How to bulk edit recurring membership prices for your existing customers

Bulk edit payment plans for existing members

Written by Vicki Morillo
Updated over a week ago

Using Zoom with TeamUp for online/video classes

Does TeamUp integrate with Zoom?

Written by Matt Pegler
Updated over a week ago

Zoom Meetings Password Settings Update

Zoom updated all meetings to require passwords on 5 April. This might affect you if you use a single Zoom URL for all classes.

Written by Tom Larsen
Updated over a week ago

Reopening your business after COVID-19

How to share recorded video content

Written by Vicki Morillo
Updated over a week ago

How to edit or end holds in bulk

Can I edit membership holds in bulk? Can I end holds in bulk? Can I unfreeze memberships in bulk?

Written by Vicki Morillo
Updated over a week ago