- TeamUp Help Center
- For Business Owners
- Customer Experience
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For Business Owners
- The Dashboard
- The Calendar
- Events
- Events - Classes
- Events - Appointments
- Registration Settings for Classes/Appointments
- Events - Courses
- Forms & Documents
- Fields
- Reporting
- Customer Management
- Settings
- Customer Referrals
- Communications - Email and SMS Notifications
- Managing Pricing, Memberships and Plans
- Managing Payments and Billing
- Staff
- Discount Codes
- The Store/Shop
- To-dos
- Data
- Customer Experience
- Kiosk
- FAQ
- Pay Rates
- Community Happiness (reputation management)
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For Members, Athletes and Customers
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Integrations with TeamUp
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Switching to Teamup
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Online Classes
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On Demand Content
How to see TeamUp as a logged-in customer
What do my customers see? Can I test the customer experience?
To experience TeamUp as your customers do, you'll need to create a customer account for your own business.
You can easily do this by following the steps below:
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Create a customer profile for yourself, using the same email address you use for your Staff account.
This can be done using your business link under Customer Experience >> Customer Site or by adding yourself as a customer via Customers >> Add a customer.
If you can't remember which email you're using for your staff account, head to Staff to check.
💡 Using an incognito window provides a separate browsing environment, isolated from the user's regular browser session
2. Once you've created the account, you'll receive an email with a link to accept the invitation to manage your account.
Click the link and follow the steps to log into your customer account.
To do this, head to the top right corner to toggle between the accounts.
Switch from business to customer:
Switch from customer to business:
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