If you're planning on streaming multiple online classes at the same time, you'll need to create a user for each instructor in Zoom and then link each user to a separate online venue in TeamUp. This is because it's not possible for one user to host multiple meetings at the same time.
Please check Zoom pricing to ensure you're on a plan that supports multiple users.
For example, at 9:00am on Monday, one of your instructors, Peter, will be streaming a Mat class, and another, Susan, will be teaching a Mobility class.
As we mentioned earlier, it's not possible for the same Zoom user to host multiple meetings at the same venue. In order to set these classes up, you'll need to:
- Create multiple users on your Zoom account. Each instructor will need to have their own Zoom user. Once you've created the users on Zoom, you'll be able to assign each user to their online venue on TeamUp. For help creating users on your Zoom account, please see this guide.
- Create multiple online venues on TeamUp and assign each one the correct Zoom user, as seen in 'Creating an online venue where Zoom meetings are created automatically' earlier in this guide.
For the example above, once done, you should have:
- TeamUp online venue #1 (Mat class venue) assigned to Zoom user #1 (Peter).
- TeamUp online venue #2 (Mobility class) assigned to Zoom user #2 (Susan).
For help creating an online venue, see An overview of the Zoom integration with TeamUp.
If you've created multiple Zoom users but they aren't showing up in the venue settings on TeamUp, click 'Refresh your Zoom account users' (Settings >> Venues).