What is the Customer Site?

Your Customer Site is a separate section of TeamUp where members can pay for classes and memberships, view receipts, book classes, and more. In this guide, we'll cover how to integrate it on your website and how to customise it.

What is Site Integration?

It's what we call installing your TeamUp Customer Site on your website. There are three ways to do this.

Customer Site URL

Your TeamUp Customer Site has its own unique URL, which can be shared with customers, or used to create links. 

To get the URL, head to Customer Experience >> Customer Site.

See this guide for tips on how to use the Customer Site URL to create links on your website, social media, etc.

Customer Site embed

If you'd like to embed TeamUp on your website, you'll need to use the widget. The widget is a short code block you can copy and paste directly into your website (you'll need to have access to your website's html for this*). 

The widget is located in  Customer Experience >> Customer Site >> click 'View Embed Instructions'.

For more information about the widget types and settings, please see The TeamUp Widget.

API

If your requirements go beyond linking to or embedding the Customer Site, we have an API you can use. You can find the TeamUp API specs here

If you're interested in using the API, please contact us at support@goteamup.com.

Can I customize my TeamUp site's appearance?

Absolutely! You can customise fonts and colors to match your website completely from Customer Experience >> Customer Site

For more details, see our guide on how to customise your Customer Site.

What if I don't have a website?

No problem! You can use the Customer Site URL, as seen above, to create links to it on your existing platforms, such as Facebook, Instagram, Whatsapp chats, text messages, email, etc.

If you have a Facebook page with more than 2,000 likes, you can integrate the TeamUp widget on it.

Jump to:

The Customer Site URL

The TeamUp Widget

Customise your Customer Site

Facebook: Update the book now button to redirect to your TeamUp members site

Add a link to your customer site from your Instagram bio

Facebook: Add the TeamUp widget to your Facebook page

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