Usability allows you to set how many classes and/or courses are available for a particular membership, and over what time frame they can be used.


Usability is set on the membership create form. If you've already created your membership and are looking to edit usability head to Memberships >> click desired membership >> click 'Edit' beside the Usability section.

We'll run through some examples below to help explain some of the different use cases.

Example 1

For this example, only class/appointment registrations are allowed.

By selecting the 'Kettlebells' Class Type, customers will only be able to register for this class with this membership.

When choosing no restrictions under Frequency Settings, this will mean any customer who owns this membership will get unlimited classes within the billing period and the Class/Appointment Type/s allowed.

Example 2

In this example, the membership is usable for 'Kettlebells' and 'HIIT'.

The usage limits set are to ensure that a customer can have no more than 8 sessions per month with this membership.

Note. With this setup, the customer can choose how they use the 8 classes i.e. 7 HIIT and 1 Kettlebells, or 4 Kettlebells and 4 HIIT, and so on.

Example 3

Now the customer still gets 8 classes per month, but there are also limits per class type.

Only 3 of the 8 classes can be used to register onto 'HIIT' with these settings. At most 5 classes can be used to register onto Kettlebells.

Example 4

In this example, HIIT class registrations count towards the 8 overall classes per month.

'Kettlebells' registrations have a limit of 3, but this is separate from the 8. So the customer essentially gets 11 sessions in total - 8 of these to be used on HIIT registrations and 3 on top of the 8 to be used for 'Kettlebell' registrations.

Looking to update limits on a class pack membership limits? Check out our guide here.

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