Referrals can be added to a customer profile from your business dashboard on TeamUp.

For example, if a new customer forgets to add a referral code during signup, a staff member can add their referral from the customer profile.

To do this, head to Customers >> Customer list >> click desired customer. Here, scroll to 'Referred by' and click 'Add'.

Here, in the 'Referrer' field, you will be able to enter the name of the customer who referred them. Select the desired referrer and click 'Save referral'.

Once this has been done, the preselected membership for new signups will automatically be added to the customer's profile.

To view their new membership, click the 'Memberships' tab on their profile.

Jump to:

Introduction to customer referrals

Referral settings

How to confirm referrals

How to cancel referrals

How to view customer referral codes from the business dashboard

Viewing who referred a customer from your business dashboard

Referral notifications

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