Reports - Classes/All Classes & Appointments

This report features a list of all your sessions. This list can be filtered by class type, instructor, venue, day, and class status within the desired date range, and there are also multiple "group by" options.

Combine the different filters and group the data to gain more insight into your classes: generate a cancelled classes report, find attendance spikes over the weeks/months/years, see which classes have the most no-shows...

🎉 We're working on a new and improved reports design with new features! We will be applying this new visual style to all of our reports soon. Check out the new design of Classes, which is now called 'All Classes & Appointments', here. Let us know what you think in the Product Feedback Portal! 

In this guide, we're going to take a look at how to navigate the Classes/All Classes & Appointments Report.

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🆕 A walkthrough of the new All Classes & Appointments Report

➡️ A walkthrough of the old Classes & Appointments Report 

 

🆕 A walkthrough of the new All Classes & Appointments Report

 

Pre-baked reports

Under Reports >> Events >> All Classes & Appointments, you'll find handy links to some of the most frequently used views of the All Classes & Appointments report:

  • Most Popular Classes & Appointments
  • Cancelled Classes & Appointments

How to use the All Classes & Appointments Report

This report all classes and appointments taking place during any given timeframe, including an option to see cancelled ones. This report will also allow you to see average attendance based on different data points such as start time, day of the week or event type.

Let's take a look at how to navigate this page.

Widgets

The first thing you'll see on this page is what we call "widgets", which are quick reports that you can take a look at without having to manipulate any data.

These reports show you highlights of the last 30 days. To see the exact date range and how these trend lines are being calculated, hover over the "i" next to 'Last 30 Days'.

At glance, you'll be able to see:

  • Number of sessions run in the last 30 days
  • Average number of attendees per class in the last 30 days
  • The venue that hosted the most classes and appointments in the last 30 days
  • The coach that instructed the most sessions in the last 30 days

To see the data or chart for each widget, click the 'View Report' or 'View Chart' button.

Filters and grouping options

You can use the filters to narrow down the view of the data. This list can be filtered by:

  • Any Class/Appointment Type. Select one or multiple Class/Appointment Types.

  • Any Instructor. Search an instructor.
  • Any Duration (minutes). Select one or more even durations.
  • Any Venue. Select one or more of your venues.
  • Any Day. Select one or more days of the week.
  • Any Class/Appointment Status. Select 'Active' and/or 'Cancelled'.
  • Any Membership. Select one or more membership names.

  • Any Status. Select one or more attendance statuses (attended, registered, late cancelled, or no show).
  • Include future classes. Include or exclude classes or appointments happening in the future.

View the data as a report

As you apply filters, you'll see a pill so that you can see at glance what filters have been applied. You can add multiple filters and easily clear everything by clicking the 'Clear All' pill.

Under 'Show' there are also multiple "group by" options that allow you to group the data using one or multiple dimensions.

The date filter allows you to change the date range.

If you select a "group by" option, you can change how you're looking at the totals.

View the data as a chart

These filters are sticky, so if you're filtering in a report and then move to the chart toggle, it sticks and will change to the chart view with the same data.

You can use the group by options there to generate a different chart. The chart displays 20 data points (if you filter to a shorter period of time, the banner disappears).

 

➡️ A walkthrough of the old Classes & Appointments Report 

This report can be found under Reports >> Classes, or Classes >> Reports >> Class Attendances.

 

To download the report, click the 'Download' button in the top right.

Pre-filtered Classes reports

This section also contains quick links to some of the most frequently used views of the report:

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